All hands on deck
The pandemic has given many companies a crash course in survival. If they wanted to stay alive, they had to think outside the box, look for new solutions and adapt quickly to the constantly changing situation. Those who were urgently looking for new options could use European Union funds to subsidize courses and training available in the Database of Development Services. Green Pack company, which specializes in the production and distribution of environmentally friendly disposable packaging, was one of the companies who took this chance.
President of Green Pack Szymanek Opakowania company
For three decades, I have run a company specializing in the production and distribution of eco-friendly packaging and disposables. Employees have always been my company’s greatest asset. We have achieved success by working together, being open to change and constantly improving our knowledge.
The pandemic has strongly affected our industry. Customers have become more demanding, frugal, and harder to reach. Previously, our salespeople met with interested parties in person. They were great at it and did very well. Due to sanitation restrictions, most of us had to switch to remote work. Face-to-face meetings have become almost impossible. The employees had to completely change the work system they had known for years. At first, the adaptation was hard for everyone. We urgently needed guidance and knowledge on how to operate on a completely new market.
The training on remote sales techniques proved to be the right choice. Our salesmen could learn a bunch o f useful information, including tips on how to approach a customer, present the offer, close the deal and many other useful stuff. We have successfully transferred a large part of our sales to the online system. While the global outbreak has stabilized somewhat and some of our work could get back on track, we have found that remote sales gives us more opportunity for growth, so we continue to focus on it. Of course, we don’t stop there. We want to develop further. This is our proven path to success. And that’s what I wanted to thank for to everyone involved.
Development Services Center in the Silesia Voivodeship Support for SMEs and their employees
Beneficiary: Regional Development Agency in Częstochowa S.A.
Value of the project: ca. PLN 65.7 million
ROP WSL co-financing: ca. PLN 54 million
Implementation period: April 2017 – August 2021